Return to Help Index
|Pricing and Billing
|Discounts and Coupons
We are changing a few things on our website to make it easier for you to shop and much easier for you to save money. Please note the following changes:
1. Semi-Precious discounts. We will still be offering our wholesale
discount of 50% off our strands when you spend $200 (in other words your cart
will reduce to $100. The way it worked
before was that the cart automatically did the work for you. Now you will have to type in the coupon code:
200$deal in our coupon box and it will reduce in the shopping cart. Easy Peasy!
2. $5.00 bagged findings. These findings are a fabulous deal at only $5.00 but we always like to give the best deals possible. Any time you purchase 3 bags or more of ANY bead, finding, button or charm in that category you will only pay $4.00 per bag. Type 5dollardeal in the coupon box and instantly receive your savings.
|Do I have to pay sales tax?
|You only have to pay sales tax if you are located in Canada. Each province will have it's own Provincial Tax, GST and/or HST.
|I have a question on my charges.
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
|I need a copy of my receipt/invoice.
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
|When will my credit appear on my account?
|Credits usually take 7-10 business days from the time we receive your item(s).
|When will my credit card be charged?
|Your credit card will be charged within 24 hours prior to shipment of your item(s).